The Pharmacy. I’m not old, I remember the days when prescriptions were filled at your local pharmacy. Where the hell did those days go? My insurance provider uses Express-Scripts as their prescription provider and of course you have your own prescription insurance card for them that you use. This process of getting my scripts sent to me has been a total nightmare and has been going on since Feb. 5th. I was supposed to start taking Lupron with my birth control on February 16th. Hahaha, silly me thinking this would go smoothly. WRONG. The problem started with me still being covered under N’s insurance, the first insurance the doctor office had me under when I was there last year. But because I couldn’t take my name of N’s insurance I had to keep that and then enroll in my employer’s insurance because it offered some assistance with IVF, so N’s would be my secondary insurance provider. What a mess. My scripts were first sent through with using N’s insurance. Well that won’t work because we receive no coverage for any of this through his insurance. So that had to be canceled. But it wasn’t. The nurses I deal with were just as confused.
So moving to the following week, February 13, I had a phone consult schedule with the nurses to discuss the packet they sent me. It was schedule for 9.30. I took the day off from work because I wanted the privacy to discuss things openly. Well…they forgot to call me! I called them an hour after the schedule time, had to leave a voicemail, because you can never talk to them directly, you call and they call you back. Yup so when they called back they said, we forgot you! It was kinda funny because they didn’t even try to lie or come up with something about missing my phone call. So I give them props for being honest. So we went over everything and of course I had to bring up the insurance/medication issue again, but it still seemed like my message was not relayed properly. So I had gotten off that phone call thinking everything would be ok. Haha silly me, again.
Today, February 20th, I have finally received my meds. The whole lot of them, oh except the Lupron, which comes tomorrow and I can start Saturday. But the problem lies with Express-Scripts. Who my nurses faxed my meds to, and when I called to check the order status they say, oh you have to have your nurses fax the Lupron med to CuraScript and the rest go through Freedom Fertility Pharmacy. What?! Ok, so I tell the nurses what goes where and I think it’s taken care of. Well, that’s not the case because now I have random meds showing up through Express-Scripts that are being ordered Freedom, I thought? So for two weeks I have been dealing with such nonsense and you have to go through them to get to us, and it has been awful. My nurses feel awful. I finally feel ok. Or I will once I see the Lupron on my door step tomorrow when I get home from work.
So just a received an automated message while I was lunch from Curascript about a delay in my order, I call they say it’s fine. This blows. Tomorrow will be the moment of truth!
So tomorrow I have a phone call with the nurses again to just discuss the meds and my calendar. As long as they remember to call me.
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